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Newbury Building Society: Savings reviews

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4.88
Based on 8,723 reviews, last reviewed 12th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

In branch service review

5
Really efficient and great. Excellent. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
What a breath of fresh air with a Building Society. Polite, efficient, and friendly service opening an account this morning. Thank you. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Staff always helpful and efficient. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
I like the friendly, personal service. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
I like the friendly, personal service. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Friendly, helpful and well-informed staff. Reviewed on: 28th June 2024
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Verified Member

Tried to transfer our opening balance, of £500, but...

2
Tried to transfer our opening balance, of £500, but kept rejecting it even though it said money could be added - AFTER myself & partner transferred just £10 to see if it was working, which turned up more or less immediately, but the £500 still hadn't arrived although saying pending now. Reviewed on: 28th June 2024
Sheila A's avatar
Sheila A
Reply from Newbury Building Society Thank you for leaving feedback Sheila, we hope that the monies have now arrived. Please do contact us if not - our customer service team can check on this for you. Response date: 1st July 2024
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Newbury Building Society

Excellent customer service, as always.

5
Excellent customer service in a very well appointed environment. Sarah was very well organised and had all the details required ready for me to set up my ISA. Everyone in the Newbury Building Society is professional and pleasant - every time! Reviewed on: 28th June 2024
Ei's avatar
Ei

Pleasant, enjoyable, informative and cordial.

5
Pleasant, enjoyable, informative and cordial. It felt like I was dealing with a human as opposed to an automaton. Reviewed on: 28th June 2024
Lindsay's avatar
Lindsay

Good savings products available.

4
Good savings products available. Online banking portal seems a bit cluttered in places and there are some bugs in displaying documents such as the FSC guarantee notice when using MS Edge. Logging on feels secure with the one time code system. Reviewed on: 28th June 2024
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Richard I

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