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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

In branch service review

5
Service good. By post could be better, maybe a post office problem. Reviewed on: 1st June 2024
Verified Member's avatar
Verified Member

Great service from Bridget in Abingdon branch

5
Great service from Bridget in Abingdon branch Reviewed on: 31st May 2024
Sharon 's avatar
Sharon
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Bridget, who will be so pleased to read them. Response date: 3rd June 2024
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Newbury Building Society

In branch service review

5
I think the Newbury is great. So helpful and friendly. Well done and thanks. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th June 2024
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Newbury Building Society

In branch service review

5
Pleasant helpful staff. Would recommend. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th June 2024
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Newbury Building Society

In branch service review

5
I like the use of the passbooks - referring back is easier. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th June 2024
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Newbury Building Society

In branch service review

5
Directors' salary annual increases should be much smaller. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

4
Original query at main desk was handled poorly. Appointment was very good and helpful though. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Love everything, always happy with the service. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 25th June 2024
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Newbury Building Society

In branch service review

5
Great service as always, been the case for over 58 years. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th June 2024
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Newbury Building Society

In branch service review

5
Friendly staff and great service. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th June 2024
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Newbury Building Society

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