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Newbury Building Society: Savings reviews

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4.88
Based on 8,723 reviews, last reviewed 12th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

In branch service review

4
Had to have an appointment after calling in at the branch, so two trips. Hoping to have the passbook issued on the day but instead it was posted. Reviewed on: 28th June 2024
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In branch service review

5
Wonderful staff. Difficult that transactions have to be done in person instead of online. However I imagine this is one of the reasons people love you so much. Nothing is ever too much trouble. Reviewed on: 28th June 2024
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In branch service review

5
Very knowledgeable on all accounts. Reviewed on: 28th June 2024
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In branch service review

5
Love the friendly, smiley staff. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
I gave notice to make a withdrawal and inadvertently missed the deadline but the manager very kindly agreed to honour the transaction without any interest penalty. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Everything is perfect - please no change. Reviewed on: 28th June 2024
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In branch service review

4
Notify system when system is upgraded. Reviewed on: 28th June 2024
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In branch service review

5
Staff so friendly and very informative. Made opening accounts very easy. Reviewed on: 28th June 2024
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In branch service review

5
Charming people to talk to and knowledgeable. Reviewed on: 28th June 2024
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Verified Member

In branch service review

4
Staff are always welcoming and ready to help. Reviewed on: 28th June 2024
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