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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8682 reviews)

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

Hello Newbury Building Society.

I wanted to open a new ISA and transfer and existing one to it. Tasha in Basingstoke was very helpful and set the whole thing into motion for me. This is my first exposure to Newbury BS, and I fell sure it will not be my last. Reviewed on: 20th June 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tasha in Basingstoke, who will be so pleased to hear them. Response date: 24th June 2024

Friendly and quick service.

Friendly and quick service. I was able to open an account with minimal fuss Reviewed on: 17th June 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 17th June 2024

Good Service

Opened the junior ISA at the Andover branch today (15th June) with Ana. Although I didn’t have an appointment she was extremely helpful and opened my son’s account. The account was opened with 30 minutes and Ana was happy to inform me with different products, the different regulations and happy to answer any questions. Reviewed on: 15th June 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will be sure to share your comments with Ana, who will be so pleased to read them. Response date: 17th June 2024

Friendly efficient staff and good saving options

A very fast and efficient process to set up 2 savings accounts, as a first time customer. My information was captured accurately and information on savings options was very clear and concise Reviewed on: 15th June 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 17th June 2024

Excellent and helpful

I was given helpful information and accounts were quickly opened. Reviewed on: 14th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback Carol, we do appreciate it. Response date: 17th June 2024

Polite and helpful I was told how to move my money w...

Polite and helpful I was told how to move my money who was very patient with me. Reviewed on: 14th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 17th June 2024

Friendly and helpful staff, pleasant surroundings

Friendly and helpful staff, pleasant surroundings Reviewed on: 14th June 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th June 2024

Really helpful advice and excellent service

Really helpful advice and excellent service Reviewed on: 14th June 2024

Reply from Newbury Building Society Hi Alastair - we really do appreciate the time taken to leave us a review, thank you. Response date: 14th June 2024

Excellent customer service

I was taken through my savings options and was listened to when I wanted to make a point or ask questions. Reviewed on: 14th June 2024

Reply from Newbury Building Society Hi Rodney, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th June 2024

Always willing to help

On both occasions I was dealt with courteously and when a problem arose the advice given was sound. Reviewed on: 12th June 2024

Reply from Newbury Building Society Hi Linda, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th June 2024

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