Smart Money People Logo
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Newbury Building Society Savings reviews (8682)

In branch service review

5
Staff are lovely and smiley, always helpful. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Lovely staff. Great at answering all queries and always happy to help. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great service! The Abingdon branch staff are amazing. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words, we appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very well explained, felt confident using the branch. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

Savings review

5
Comprehensive appointment I came away with the knowledge I’m getting a good return on my money Reviewed on: 31st May 2024
RM's avatar
RM
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 3rd June 2024
Newbury Building Society Logo
Newbury Building Society

Excellent service

5
I was made at ease, every step was explained to me fully, if because of my hearing I had to ask him to repeat no problem . apologies I am unable to remember the adviser name. But nothing was too much trouble for him. I asked about my other accounts interest on year for tax reason. Which he kindly gave me. Reviewed on: 31st May 2024
MOLLIE BATTEN's avatar
MOLLIE BATTEN
Reply from Newbury Building Society Hi Mollie, thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd June 2024
Newbury Building Society Logo
Newbury Building Society

A bit annoying not being able to set up a new accoun...

4
A bit annoying not being able to set up a new account immediately when you are already a customer and having to produce I D etc. Reviewed on: 31st May 2024
C S's avatar
C S
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate that this is frustrating, however we are required to ensure ID for security when opening accounts, we do look regularly at how we can make this simpler while complying with regulation. So thank you again as feedback will be reviewed around this frustration. Response date: 3rd June 2024
Newbury Building Society Logo
Newbury Building Society

Visit to Newbury Basingstoke

5
Excellent service from Newbury Basingstoke to help open a savings account and transfer funds. Advice from Ken was extremely helpful to determine right account to suit needs with terms and conditions fully explained. Selected account was set up efficiently and without any hassle. Cannot fault service received with knowledgeable and very helpful staff throughout branch. Reviewed on: 31st May 2024
Peter H's avatar
Peter H
Reply from Newbury Building Society Hi Peter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken and our Basingstoke branch, who will be so pleased to hear them. Thank you again. Response date: 31st May 2024
Newbury Building Society Logo
Newbury Building Society

I couldn't start my new savings account on line but.

5
I couldn't start my new savings account on line. Spoke to a representitive who was really knowlegdable and it was sorted in no time. Always impressed by the Newbury staff compared with some other B.S's and the interest rates are always very competetive. Reviewed on: 31st May 2024
Duncan 's avatar
Duncan
Reply from Newbury Building Society Hi Duncan, we appreciate the time taken to leave us your feedback, thank you. Response date: 31st May 2024
Newbury Building Society Logo
Newbury Building Society

Ken was very welcoming and patiently explained the s...

5
Ken was very welcoming and patiently explained the savings products available. I felt listened to and at no time felt rushed to make a decision. Reviewed on: 28th May 2024
Amanda C's avatar
Amanda C
Reply from Newbury Building Society Hi Amanda, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 28th May 2024
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill