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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8682 reviews)

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

opening accounts without an appointment.

I couldn't get an appointment from your central system in the next two weeks so I just turned up at Wokingham branch. Service was prompt, informative and helpful. I received the documents for the three accounts the following morning in the post. Branch performance Excellent. Reviewed on: 13th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with the team in Wokingham, who will be so pleased to read them. Response date: 14th May 2024

OK to register account online and add funds, but now...

OK to register account online and add funds, but now doesn't work. Reviewed on: 12th May 2024

Reply from Newbury Building Society Hi Phil, could you give us a nit more information on what doesn't work? We'd like to help - please email marketing @newbury.co.uk - thank you Emma Response date: 13th May 2024

Newbury Building Society? Great!

I found the Newbury Building Society Staff very helpful and pleasant to deal with. The information that was provided was as I would expect from a Financial Institution, exact and concise. I would definitely recommend to others! Reviewed on: 11th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words and recommendations. We do appreciate it. Response date: 13th May 2024

Excellent servivce provided by the staff.

The staff member (Sarah) who dealt with our new account opening was efficient, friendly and very competent. Reviewed on: 10th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Brighid, we do appreciate it and will be sure to share your comments with Sarah, who will be so pleased to read them. Response date: 13th May 2024

It great to be able to talk to a person.

It great to be able to talk to a person. The service I got was excellent Reviewed on: 10th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Rita, we do appreciate it. Response date: 13th May 2024

Very good experience when opening a new account

Very good experience when opening the account in the basingstoke branch, and also online when setting up my online access. Very clear process and done in a very kind, friendly manner. Reviewed on: 10th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will share your comments with our colleagues in Basingstoke branch, who will be so pleased to hear them. Response date: 13th May 2024

A positive and cheerful experience

A positive and cheerful experience when opening a new account for the first time. Reviewed on: 9th May 2024

Reply from Newbury Building Society Note: Thank you for taking the time to leave feedback for us - we do appreicate it. Response date: 13th May 2024

Very helpful and efficient.

Very helpful and efficient. Well done Reviewed on: 9th May 2024

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it Response date: 13th May 2024

User friendly

Online access was easy and I was able to setup a new account quickly. Reviewed on: 6th May 2024

Reply from Newbury Building Society Hi Nina, we appreciate the time taken to leave us a review, thank you. Response date: 7th May 2024

Very nice staff member who was well informed re prod...

Very nice staff member who was well informed re products Reviewed on: 5th May 2024

Reply from Newbury Building Society Hi Alison, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

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