Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8682 reviews)

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

Excellent and clear service from the staff.

Excellent and clear service from the staff. Clear information and also timely follow up. Reviewed on: 4th May 2024

Reply from Newbury Building Society Hi Charles, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

opening a new isa can be easy

Branch was busy probably due to publicity in the daily mail the day before recommending 2 year bond originally counter staff said i needed an appointment to open a 90 day isa but i had my passbooks with me for existing accounts so i said i was surprised it was complicated to open another account a staff member sitting further back agreed to fill the forms in for me to sign and was able to verify me so i could open my isa and transfer my funds from lloyds i was pleased as i had travelled from windsor my passbook arrived next day in the post Reviewed on: 3rd May 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

In branch service review

Like everything about savings and staff. Reviewed on: 1st May 2024

In branch service review

I like having passbooks and being served and speaking to staff in the branch. Reviewed on: 1st May 2024

In branch service review

I like how everything was explained to me properly regarding the products and interest rates etc. Reviewed on: 30th April 2024