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Newbury Building Society: Savings reviews

4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8789)

In branch service review

5
Thank you for being so friendly, polite and very efficient. Well done NBS. Reviewed on: 31st May 2024

In branch service review

5
Alice was very friendly and helpful. Everything was made really easy. Reviewed on: 31st May 2024

In branch service review

5
Brilliant service in branch, always smiling and so helpful. Reviewed on: 31st May 2024

In branch service review

4
I like the happy, smiley faces. Nothing could possibly be better. Reviewed on: 31st May 2024

In branch service review

5
I like that you have a local branch I can visit and talk to someone. Reviewed on: 31st May 2024

In branch service review

5
Very well treated in the branch, making my business easy. Reviewed on: 31st May 2024

In branch service review

5
Friendly staff - always helpful. Reviewed on: 31st May 2024

In branch service review

5
Helen and het team always give excellent service, which combines both professionalism and a friendly customer caring approach. Reviewed on: 31st May 2024

In branch service review

5
Staff always friendly, helpful and reliable. Reviewed on: 31st May 2024

In branch service review

5
I like that I can just go into a branch if I am unsure about anything to do with my savings. Reviewed on: 31st May 2024

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