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Newbury Building Society: Savings reviews

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4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

In branch service review

4
Seating too low in banking hall. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
I have had my account in the Newbury Building Society since 1980s. Staff have always been very helpful. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Helpful staff and always pleasant to talk to. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Staff are lovely and smiley, always helpful. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Lovely staff. Great at answering all queries and always happy to help. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Great service! The Abingdon branch staff are amazing. Reviewed on: 31st May 2024
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Verified Member
Reply from Newbury Building Society Thank you for your kind words, we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Very well explained, felt confident using the branch. Reviewed on: 31st May 2024
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Verified Member

Savings review

5
Comprehensive appointment I came away with the knowledge I’m getting a good return on my money Reviewed on: 31st May 2024
RM's avatar
RM
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 3rd June 2024
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Newbury Building Society

Excellent service

5
I was made at ease, every step was explained to me fully, if because of my hearing I had to ask him to repeat no problem . apologies I am unable to remember the adviser name. But nothing was too much trouble for him. I asked about my other accounts interest on year for tax reason. Which he kindly gave me. Reviewed on: 31st May 2024
MOLLIE BATTEN's avatar
MOLLIE BATTEN
Reply from Newbury Building Society Hi Mollie, thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd June 2024
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Newbury Building Society

A bit annoying not being able to set up a new accoun...

4
A bit annoying not being able to set up a new account immediately when you are already a customer and having to produce I D etc. Reviewed on: 31st May 2024
C S's avatar
C S
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate that this is frustrating, however we are required to ensure ID for security when opening accounts, we do look regularly at how we can make this simpler while complying with regulation. So thank you again as feedback will be reviewed around this frustration. Response date: 3rd June 2024
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Newbury Building Society

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