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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

In branch service review

5
Staff are very helpful to me, but would be better if there was disabled parking at the front of the office. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Staff are always helpful and professional - no faults. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreicate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Clean, welcoming premises. Efficient, knowledgeable staff. Helpful, friendly compared to banks these days who seem to treat customers like they are a nuisence. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kinds words, we do appreciate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Always a smile and always helpful. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreicate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Easy to access money, local and friendly staff. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Staff always put customers first, everyone is so friendly, always. Love the refurb too. Staff are fabulous and chatty, such assets to the business. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind comments. We do appreicate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Lovely new office - nice and bright and fresh. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
New office looks amaing (bit noisy at the moment though). Would appreciate a hard, upright chair for waiting. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Love the new look of the Thatcham branch, looks really modern. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words about the branch new look! So pleased you like it - we think its lovely! Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Like the personal, human service. Incredibly knowledgeable and efficient. Great folks. Open a branch in Colchester!. Reviewed on: 30th April 2024
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Verified Member

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