Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8754 reviews)

View other Newbury Building Society products

4.89

Based on 8,754 reviews, last reviewed 4th Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8754)

In branch service review

I have had my account in the Newbury Building Society since 1980s. Staff have always been very helpful. Reviewed on: 31st May 2024

In branch service review

Helpful staff and always pleasant to talk to. Reviewed on: 31st May 2024

In branch service review

Staff are lovely and smiley, always helpful. Reviewed on: 31st May 2024

In branch service review

Lovely staff. Great at answering all queries and always happy to help. Reviewed on: 31st May 2024

In branch service review

Great service! The Abingdon branch staff are amazing. Reviewed on: 31st May 2024

Reply from Newbury Building Society Thank you for your kind words, we appreciate it. Response date: 1st July 2024

In branch service review

Very well explained, felt confident using the branch. Reviewed on: 31st May 2024

Savings review

Comprehensive appointment I came away with the knowledge I’m getting a good return on my money Reviewed on: 31st May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 3rd June 2024

Excellent service

I was made at ease, every step was explained to me fully, if because of my hearing I had to ask him to repeat no problem . apologies I am unable to remember the adviser name. But nothing was too much trouble for him. I asked about my other accounts interest on year for tax reason. Which he kindly gave me. Reviewed on: 31st May 2024

Reply from Newbury Building Society Hi Mollie, thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd June 2024

A bit annoying not being able to set up a new accoun...

A bit annoying not being able to set up a new account immediately when you are already a customer and having to produce I D etc. Reviewed on: 31st May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate that this is frustrating, however we are required to ensure ID for security when opening accounts, we do look regularly at how we can make this simpler while complying with regulation. So thank you again as feedback will be reviewed around this frustration. Response date: 3rd June 2024

Visit to Newbury Basingstoke

Excellent service from Newbury Basingstoke to help open a savings account and transfer funds. Advice from Ken was extremely helpful to determine right account to suit needs with terms and conditions fully explained. Selected account was set up efficiently and without any hassle. Cannot fault service received with knowledgeable and very helpful staff throughout branch. Reviewed on: 31st May 2024

Reply from Newbury Building Society Hi Peter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken and our Basingstoke branch, who will be so pleased to hear them. Thank you again. Response date: 31st May 2024

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Prize Savings Account
from Chip 4.79 from 385 reviews
Savings
from East Kilbride Credit Union 4.94 from 798 reviews
Fixed term savings account
from RCI Bank 4.85 from 3962 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

38% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8754)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Savings review

Excellent service

A bit annoying not being able to set up a new accoun...

Visit to Newbury Basingstoke

Review Newbury Building Society: Savings now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024