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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

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4.88

Based on 8,725 reviews, last reviewed 13th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Very helpful and efficient.

Very helpful and efficient. Well done Reviewed on: 9th May 2024

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it Response date: 13th May 2024

User friendly

Online access was easy and I was able to setup a new account quickly. Reviewed on: 6th May 2024

Reply from Newbury Building Society Hi Nina, we appreciate the time taken to leave us a review, thank you. Response date: 7th May 2024

Very nice staff member who was well informed re prod...

Very nice staff member who was well informed re products Reviewed on: 5th May 2024

Reply from Newbury Building Society Hi Alison, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

Excellent and clear service from the staff.

Excellent and clear service from the staff. Clear information and also timely follow up. Reviewed on: 4th May 2024

Reply from Newbury Building Society Hi Charles, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

opening a new isa can be easy

Branch was busy probably due to publicity in the daily mail the day before recommending 2 year bond originally counter staff said i needed an appointment to open a 90 day isa but i had my passbooks with me for existing accounts so i said i was surprised it was complicated to open another account a staff member sitting further back agreed to fill the forms in for me to sign and was able to verify me so i could open my isa and transfer my funds from lloyds i was pleased as i had travelled from windsor my passbook arrived next day in the post Reviewed on: 3rd May 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

In branch service review

Like everything about savings and staff. Reviewed on: 1st May 2024

In branch service review

I like having passbooks and being served and speaking to staff in the branch. Reviewed on: 1st May 2024

In branch service review

I like how everything was explained to me properly regarding the products and interest rates etc. Reviewed on: 30th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 3rd May 2024

In branch service review

Speaking to member of staff to discuss setting up a new account and transfer money and it was great and so easy. Reviewed on: 30th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd May 2024

In branch service review

Always excellent and patient service. Reviewed on: 30th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 3rd May 2024

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Newbury Building Society: Savings reviews

79% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8725)

Very helpful and efficient.

User friendly

Very nice staff member who was well informed re prod...

Excellent and clear service from the staff.

opening a new isa can be easy

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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