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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,755 reviews, last reviewed 5th Jul 2026
40% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026
Pamela J's avatar
Pamela J

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8755)

In branch service review

5
Efficient, helpful and friendly. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th May 2024
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Newbury Building Society

In branch service review

5
Always polite and always helpful. Cannot think of a constructibe 'better' comment. Higher interest maybe?!. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th May 2024
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Newbury Building Society

In branch service review

5
The customer service is unfailingly pleasant and polite and knowledgeable. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Good service, but distracting with the building noise next door. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and reliable service in the Thatcham branch. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Waiting times could improve. Hopefully the redesigned building with help!?. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great staff, very helpful and welcoming. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Friendly and understanding, very good. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Excited about the branch expansion.So many banks are closing and it's nice to have the staple face-to-face service in the local community. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Updated all passbooks and withdrew funds in cash. Ackim was very good. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

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