Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

View other Newbury Building Society products

4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8789)

Excellent servivce provided by the staff.

The staff member (Sarah) who dealt with our new account opening was efficient, friendly and very competent. Reviewed on: 10th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Brighid, we do appreciate it and will be sure to share your comments with Sarah, who will be so pleased to read them. Response date: 13th May 2024

It great to be able to talk to a person.

It great to be able to talk to a person. The service I got was excellent Reviewed on: 10th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Rita, we do appreciate it. Response date: 13th May 2024

Very good experience when opening a new account

Very good experience when opening the account in the basingstoke branch, and also online when setting up my online access. Very clear process and done in a very kind, friendly manner. Reviewed on: 10th May 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will share your comments with our colleagues in Basingstoke branch, who will be so pleased to hear them. Response date: 13th May 2024

A positive and cheerful experience

A positive and cheerful experience when opening a new account for the first time. Reviewed on: 9th May 2024

Reply from Newbury Building Society Note: Thank you for taking the time to leave feedback for us - we do appreicate it. Response date: 13th May 2024

Very helpful and efficient.

Very helpful and efficient. Well done Reviewed on: 9th May 2024

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it Response date: 13th May 2024

User friendly

Online access was easy and I was able to setup a new account quickly. Reviewed on: 6th May 2024

Reply from Newbury Building Society Hi Nina, we appreciate the time taken to leave us a review, thank you. Response date: 7th May 2024

Very nice staff member who was well informed re prod...

Very nice staff member who was well informed re products Reviewed on: 5th May 2024

Reply from Newbury Building Society Hi Alison, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

Excellent and clear service from the staff.

Excellent and clear service from the staff. Clear information and also timely follow up. Reviewed on: 4th May 2024

Reply from Newbury Building Society Hi Charles, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

opening a new isa can be easy

Branch was busy probably due to publicity in the daily mail the day before recommending 2 year bond originally counter staff said i needed an appointment to open a 90 day isa but i had my passbooks with me for existing accounts so i said i was surprised it was complicated to open another account a staff member sitting further back agreed to fill the forms in for me to sign and was able to verify me so i could open my isa and transfer my funds from lloyds i was pleased as i had travelled from windsor my passbook arrived next day in the post Reviewed on: 3rd May 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th May 2024

In branch service review

Like everything about savings and staff. Reviewed on: 1st May 2024

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Savings
from Smart Money Cymru Community Bank 4.51 from 58 reviews
Junior instant access savings
from London Plus Credit Union 0.00 from 0 reviews
e-Saver Account
from Principality Building Society 4.45 from 15 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

Excellent servivce provided by the staff.

It great to be able to talk to a person.

Very good experience when opening a new account

A positive and cheerful experience

Very helpful and efficient.

User friendly

Very nice staff member who was well informed re prod...

Excellent and clear service from the staff.

opening a new isa can be easy

In branch service review

Review Newbury Building Society: Savings now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024