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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8682 reviews)

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8682)

In branch service review

The advisor was very lovely, funny and made me feel comfortable. Reviewed on: 30th April 2024

In branch service review

Easy access to branch and the staff are friendly and knowledgeable. Reviewed on: 30th April 2024

In branch service review

On this particular morning, Newbury Building Society did lots better than NatWest!. Reviewed on: 30th April 2024

In branch service review

Really helpful and great communnication. Reviewed on: 30th April 2024

It was very easy to do.

It was very easy to do. Accessible building. Friendly staff and very welcoming and cheery. Process was easy. Everything was explained as the process went through. Reviewed on: 30th April 2024

Reply from Newbury Building Society Thank you Susan for taking the time to leave feedback and for your kind words, we do appreciate it. Response date: 1st May 2024

Helpful and polite staff

Opened a new savings account today in the Basingstoke branch and the advisor Tarandeep was most helpful and polite and could answer any questions that I had. Reviewed on: 29th April 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it and will be sure to share your comments with Tarandeep, who will be so pleased to read them. Response date: 30th April 2024

Friendly advisor.

Friendly advisor. Easy to open ISA and transfer funds. Reviewed on: 26th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 30th April 2024

Aid to savings account selection

Attended an appointment at the Basingstoke branch to discuss opening savings account. Staff were extremely pleasant and explained in great detail the possible options and relevant information to allow me to make an educated choice. Reviewed on: 26th April 2024

Reply from Newbury Building Society Thank you Peter for taking time to leave feedback and for your kind words. We will share your comments with our colleagues in Basingstoke, who will be so pleased to read them. Response date: 26th April 2024

Lady I spoke with was very understanding and spoke t...

Lady I spoke with was very understanding and spoke to me in 'a language I could understand' and not in an intimidating way. Very patient. Reviewed on: 26th April 2024

Reply from Newbury Building Society Many thanks for your kind words and taking the time to leave feedback. We appreciate it. Response date: 26th April 2024

new account set up

good explanation about the different accounts available what i needed to open account, I made an appointment so I knew what information to bring with me to facilitate the account opening. I had time to prepare for appointment I could compare accounts Reviewed on: 26th April 2024

Reply from Newbury Building Society Many thanks for taking the time to leave feedback - we do appreciate it. Response date: 26th April 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8682)

In branch service review

In branch service review

In branch service review

In branch service review

It was very easy to do.

Helpful and polite staff

Friendly advisor.

Aid to savings account selection

Lady I spoke with was very understanding and spoke t...

new account set up

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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