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Newbury Building Society: Savings reviews

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4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

In branch service review

5
Excellent service and premises hasn't closed down!. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Walked in today and was greeted in a friendly manner. Excellent service. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Very lovely, friendly service. It's always a pleasure coming in. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
The advisor was very lovely, funny and made me feel comfortable. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Easy access to branch and the staff are friendly and knowledgeable. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
On this particular morning, Newbury Building Society did lots better than NatWest!. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Really helpful and great communnication. Reviewed on: 30th April 2024
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Verified Member

It was very easy to do.

5
It was very easy to do. Accessible building. Friendly staff and very welcoming and cheery. Process was easy. Everything was explained as the process went through. Reviewed on: 30th April 2024
Susan j's avatar
Susan j
Reply from Newbury Building Society Thank you Susan for taking the time to leave feedback and for your kind words, we do appreciate it. Response date: 1st May 2024
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Newbury Building Society

Helpful and polite staff

5
Opened a new savings account today in the Basingstoke branch and the advisor Tarandeep was most helpful and polite and could answer any questions that I had. Reviewed on: 29th April 2024
Kevin M's avatar
Kevin M
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it and will be sure to share your comments with Tarandeep, who will be so pleased to read them. Response date: 30th April 2024
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Newbury Building Society

Friendly advisor.

5
Friendly advisor. Easy to open ISA and transfer funds. Reviewed on: 26th April 2024
Janet D's avatar
Janet D
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 30th April 2024
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Newbury Building Society

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