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Newbury Building Society: Savings reviews

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8682)

In branch service review

5

Great to talk face-to-face and have advice. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

Very helpful staff and friendly. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

Excellent knowledge from staff member. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

We like the personal and individual service the staff provide and are with is, it is so nice to not have all the technology. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

It's nice to have someone to talk to. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

Service always the same, friendly and helpful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

All staff happy and very helpful. Nothing is too much trouble. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

Always friendly and efficient service - the best there is. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

Brilliant customer service, genuinely friendly and care about the customers. Felt valued as a member. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

5

Absolutely fantastic serviec - very personable. Thank you so mych, Isabel was just brilliant. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with Isabel, who will be so pleased to read them. Response date: 2nd April 2024

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