Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8682 reviews)

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

I moved over 60,000 pounds from accounts that I had...

I moved over 60,000 pounds from accounts that I had had for many years because your company (Newbury BS) were to slow in increasing their interest rate as compared to its rivals. I recently open a cash ISA and was told by your sale person that she opened a simular account but with the Halifax BS as they gave better rates. May I suggest you sort yourselves out Reviewed on: 3rd April 2024

Reply from Newbury Building Society Thank you for taking time to provide feedback, we do appreciate it. As a mutual organistation, we have to balance the needs of both our savers and borrowers carefully so we are able to offer sustainable, value for money products to our new and existing members. There will be times, however, when we are not able match our product characteristics with those from another provider. If you wish to discuss this further, we would be happy to contact you directly. Response date: 3rd April 2024

Great Service by all the staff at the Didcot Branch

Great Service by all the staff at the Didcot Branch, especially Cassie, Helen and Vasilka Vess who are extremely helpful and knowledgeable people. On this occasion, Vess was more than helpful in explaining the best account for me and transferring my funds from my previously existing Welcome to Newbury savings account to a new Existing Members savings account and how the new account works, very helpful, thank you all. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind comments Richard, we have shared them with the team, who will be so pleased to read them. Thank you Response date: 2nd April 2024

In branch service review

So much better than Nationwide … clean, polite and respectful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

Branch manager is amazing (Justine) and all staff are really helpful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it, and will share your comments with Justine, who will be so pleased to read them. Response date: 2nd April 2024