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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8682 reviews)

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

Excellent customer service

The staff member was very welcoming, friendly and reassuring. She supported us through the process of opening a new account and explained the procedure in detail. Reviewed on: 8th April 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024

Transfer of Money between accounts

I transferred money from an Existing Member’s Account to an ISA. An appointment was made and kept and all done with little fuss. Reviewed on: 7th April 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024

Super easy setup and great customer support

Newbury Building Society just makes it so easy to open a new account if you already have one with them. In addition, if you make a mistake in your application, they will helpfully alert you with an email! As a bonus the saving account interest rates are fab! Reviewed on: 7th April 2024

Reply from Newbury Building Society Hi Arthur, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024

Abingdon branch staff

As I deal regularly with your Abingdon branch, I know the staff, and they are unfailingly pleasant and helpful. On this occasion they fitted me in without an appointment to open a new ISA within the tax year. Reviewed on: 6th April 2024

Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Abingdon branch team, who will be so pleased to hear them. Response date: 8th April 2024

Good rate - easy to open

Good rate - easy to open and having a branch local is good too Reviewed on: 5th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Lesley, we do appreciate it. Response date: 5th April 2024

Excellent overall experience.

Excellent overall experience. Very helpful and knowledgably staff. Reviewed on: 5th April 2024

Reply from Newbury Building Society Thanks for taking the time to leave feedback Ashley, we do appreciate it. Response date: 5th April 2024

Opening a new ISA

Opening a new ISA with a transfer from an existing Newbury savings account was smooth. easy and did not take long. the Member of Newbury staff was helpful efficient and gave me all the information I needed. Reviewed on: 5th April 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, Edward, we do appreciate it. Response date: 5th April 2024

HELPFUL AND PLEASANT AND EXPLAINED EVERYTHING CLEARLY

HELPFUL AND PLEASANT AND EXPLAINED EVERYTHING CLEARLY Reviewed on: 5th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 5th April 2024

friendly and knowledgeable solution

Staff are always friendly and knowledgeable and provide the time to deal with queries. Reviewed on: 4th April 2024

Reply from Newbury Building Society Hi Clive, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 5th April 2024

Excellent customer service

Cassie was helpful, professional and discreet. She explained everything clearly and fully. A very good customer experience - well done Cassie. Reviewed on: 3rd April 2024

Reply from Newbury Building Society Hi Patricia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 4th April 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8682)

Excellent customer service

Transfer of Money between accounts

Super easy setup and great customer support

Abingdon branch staff

Good rate - easy to open

Excellent overall experience.

Opening a new ISA

HELPFUL AND PLEASANT AND EXPLAINED EVERYTHING CLEARLY

friendly and knowledgeable solution

Excellent customer service

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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