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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8683 reviews)

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4.88

Based on 8,683 reviews, last reviewed 24th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8683)

My experience

Very clear and helpful. On time. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi - thanks for taking the time to leave us a review, we really do appreciate it. Response date: 12th March 2024

Staff very friendly.

Staff very friendly. Tracey Jones was very efficient and explained everything clearly. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi Stewart - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th March 2024

Simplicity

We found the staff very helpful and opening a savings account was relatively easy. Reviewed on: 9th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Brian, we appreciate it. Response date: 11th March 2024

Very welcoming, no problems and all straightforward

Very welcoming, no problems and all straightforward Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Alan, we appreciate it. Response date: 11th March 2024

Friendly and helpful, proactive service.

Friendly and helpful, proactive service. Excellent advice and efficient service. Staff immediately available. Very approachable. Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Ann, we appreciate it. Response date: 11th March 2024

Everything was done in a timely and polite way.

Everything was done in a timely and polite way. With explanations as we went through the process of opening a new account Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

The communication was good and very professional.

The communication was good and very professional. All the documents were shared securely. Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi Leo - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

So easy to open an account

I was able to open an account very easily and quickly, outside of normal working hours :) Reviewed on: 1st March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Joanna, we appreicate it. Response date: 4th March 2024

In branch service review

Thank you for a great service today. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it Response date: 4th March 2024

In branch service review

Fabulous customer service and even a coffee machine. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 4th March 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8683)

My experience

Staff very friendly.

Simplicity

Very welcoming, no problems and all straightforward

Friendly and helpful, proactive service.

Everything was done in a timely and polite way.

The communication was good and very professional.

So easy to open an account

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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