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Newbury Building Society: Savings reviews

4.88
Based on 8,725 reviews, last reviewed 13th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

In branch service review

5
Friendly staff who are always welcoming. Reviewed on: 28th March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th April 2024
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Newbury Building Society

Very helpful when I had problems setting up my onlin...

4
Very helpful when I had problems setting up my online account Reviewed on: 25th March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

I wanted to open a Cash ISA

4
I wanted to open a Cash ISA with you but was unable to do so online, so I had to visit the Thatcham Branch. I was looked after very well and all the paperwork was completed easily. Reviewed on: 22nd March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Thatcham branch, who will be so pleased to hear them. Response date: 26th March 2024
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Newbury Building Society

Sarah Jones was excellent and patient...

5
Sarah Jones was excellent and patient dealing with the power of attorney and explaining the accounts Reviewed on: 22nd March 2024
Reply from Newbury Building Society Hi Olive - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 26th March 2024
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Newbury Building Society

Nice people to deal with

5
I needed to open a postal savings account and my application was swiftly dealt with by a friendly branch manager. Reviewed on: 22nd March 2024
Reply from Newbury Building Society Hi Thomas - we appreciate the time taken to leave us your feedback, thank you. Response date: 26th March 2024
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Newbury Building Society

Excellent company amazing customer service

5
Excellent company amazing customer service Reviewed on: 21st March 2024
Reply from Newbury Building Society Hi Jane - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

Newbury Building Society look after their members.

5
Newbury Building Society look after their members. The interest rates for savings products are reviewed often and any opportunity to increase rates to benefit members are passed on. The limit to deposit this tax year and for the next tax year has been raised for the Exiting Member Account and this is a great benefit. Reviewed on: 21st March 2024
Reply from Newbury Building Society Hi Tracy, thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

Brilliant

5
Brilliant customer service, genuinely friendly. Reviewed on: 21st March 2024
Reply from Newbury Building Society Hi Tina - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

Savings account

5
I have several accounts with Newbury and I always find the staff so helpful Reviewed on: 20th March 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th March 2024
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Newbury Building Society

Great customer service and fair savings rates

5
Staff always friendly, helpful and care about the customers. They have some simple savings with good rates and I like the fact that the rates don't drop off after a set period. Have saved with them for years and visited a few branches and always feel valued as a customer. Reviewed on: 20th March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th March 2024
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Newbury Building Society

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