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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
helpful, knowledgeable, friendly and polite. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Bryony was very polite and helpful!. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with Bryony. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Dealing with a real live person always helpful and friendly. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Lovely experience so easy to do business here. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Staff always friendly helpful and knowledgeable. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Very efficient and friendly thanks. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Easy to access in branch, friendly and helpful staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Rachel was very efficient - sorted out accounts for us. Reviewed on: 31st October 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience with Rachel. Thank you for sharing your feedback. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Face to face contact with pleasant and helpful staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted you’re satisfied with our service and grateful for your support. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Excellent help with a private room excellent pleasant service all round by knowledgeable staff. My investments were discussed well. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 10th November 2025
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Newbury Building Society

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