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Newbury Building Society: Savings reviews

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4.88

Based on 8,728 reviews, last reviewed 16th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Competent and professional staff We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of ope... Read more Reviewed on: 16th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5

Always good service given in branch. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Newbury Building Society Branch Review

5

Local - it is great being able to go into a branch with a passbook. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Newbury Building Society Branch Review

5

Great customer service. They are always happy to help with any queries. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Newbury Building Society Branch Review

5

Always smiling, helpful and the staff have great product knowledge. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Newbury Building Society Branch Review

5

Jess is always bright and cheerful. Very friendly. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Jess, who will be so pleased to hear them. Response date: 22nd January 2024

Newbury Building Society Branch Review

5

Once I arranged an appointment to open an account it was very positive. I was frustrated that I couldn't open an account without an appointment. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Fixed rate bond

5

Went through product on detail to ensure the right product Reviewed on: 29th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Excellent

5

Went into branch for savings information Reviewed on: 28th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Excellent

5

Excellent service by very friendly and efficient staff Reviewed on: 28th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Great service

5

Leah was very knowledgeable, efficient and friendly. Reviewed on: 27th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 22nd January 2024

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