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Newbury Building Society: Savings reviews

4.88
Based on 8,729 reviews, last reviewed 18th May 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026
Lizzie's avatar
Lizzie

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8729)

Newbury Building Society Branch Review

5
The members of staff are always very helpful and pleasant. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like the staff who are helpful and explain things very well when needed. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent personal service, I am very happy. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
There is always polite and clear communication in person and in letter form. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Lovely new layout and I am delighted that the usual ladies are back. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking time to provide feedback - we do appreicate it and we are glad to be back! Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly service, competitive interest rates on savings. The new redecoration of the Winchester branch looks amazing. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for your kind feedback - we do appreciate it and great to hear you like the refurbishment. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Outstanding service, nothing needs to be improved. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Polite, cheerful and helpful staff at Winchester branch. It is important to keep the branch service and face-to-face contact. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
I feel like the young ladies in branch need protection. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do have security measures in place for all branch colleagues. We do appreciate your feedback and concern. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The meeting room table is not suitable, the screen position is wrong and the table surface shouldn't be ribbed. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to provide feedback - we will review the meeting room. Response date: 16th November 2023
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Newbury Building Society

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