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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Rachel was very helpful and explained the T's and C's. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad Rachel could help and appreciate you letting us know. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
It would be helpful if I could print/download statements from an online account. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Very welcoming when I came in to enquire, explained everything very helpful. Reviewed on: 31st October 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Very helpful - sorted out all problems in a pleasant manner. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Wonderful service. Tasha was very helpful. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Tasha, who will be so pleased to hear them. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Interest rates-Skipton is higher. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
A smiling face and helpful staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Called in ad hoc to open account thankful to get an immediate app with Laura. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Jess - Nice to see on the shop floor. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Easy to communicate with team. Cassie was fantastic at explaining. Reviewed on: 31st October 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025
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Newbury Building Society

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