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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Friendly service five and a half days a week. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted you’re satisfied with our service and grateful for your support. Response date: 10th November 2025
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Newbury Building Society

In branch service review

4
On recent visit to Abingdon but a long wait and there is not enough chairs. Reviewed on: 31st October 2025
Reply from Newbury Building Society If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Sam - great advice on junior and young saving account. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know Sam made a positive impression – thank you for your review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
I like having a passbook perf not online. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Very helpful and considerate. Give me nice interest. Just wonderful. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Superb quality interactions with me. Would recommend Vess to anyone good at multitasking. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Level of personal attention in branch always excellent. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Always friendly and helpful Face to face is better. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Both visits staff friendly and helpful. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Very good rates for children's saving accounts. Maybe same better rates accounts for us. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments. Response date: 7th November 2025
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Newbury Building Society

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