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Newbury Building Society: Savings reviews

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4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8674)

In branch service review

5
Customer service is so personal and welcoming - the team are very helpful always, really appreciate it!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly staff. Knowledgable about the products. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Human touch, proper passbooks and a local branch. When any of these stop, I take my money out!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
I went to a well known high street bank, everything is automated, no human touch. You are avoided and your request is refused. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Pleasant evironment, great staff and excellent customer service. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Lovely staff at the Winchester branch. Always welcomed with a smile. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our Winchester team made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Kellie is always so patient with my dad (he's abit slow) she is always so kind and helpful. Lovely woman!. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Kellie. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Lovely team in Thatcham very helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our Thatcham team made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Raffaele was very helpful in my appointment, I made a good decision coming to NBS. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Raffaele made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Face to face and passbooks! Efficient, friendly, great. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 3rd October 2025
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Newbury Building Society

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