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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
No Wi-Fi to use for making payment online. Friendly Staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
I feel that my money is safe, Good advice. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
No long Queues, friendly staff and knowledgeable. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
East to deal and friendly staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Friendly, helpful and branch in town. Reviewed on: 31st October 2025
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th November 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and extremely welcoming. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025
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Newbury Building Society

Excelent and thorough customer servce

5
I had a large number of things to sort out with both my fathers and mothers savings following the death of my father and Rachel dealt with them all thoroughly, professionally and with great care. Reviewed on: 27th October 2025
Anonymous's avatar
Anonymous
Reply from Newbury Building Society We're so pleased to hear that Rachel could help you at this very difficult time. Thank you for taking the time to provide us with your feedback - we will pass your comments on to Rachel, who will be delighted to hear them. Response date: 29th October 2025
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Newbury Building Society

Great customer service

5
Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m also very pleased with the interest paid on your Senior Saver Account. Reviewed on: 13th October 2025
TP's avatar
TP
Reply from Newbury Building Society Good afternoon, thank you so much for your kind words! We have your review over to Gemma who was so pleased to hear it! Thank you! Response date: 15th October 2025
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Newbury Building Society

In branch service review

5
Fabulous service through the appointment today. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind review! It’s always rewarding to hear from satisfied members. We’re here whenever you need us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
They are all good people and helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025
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Newbury Building Society

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