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Newbury Building Society: Savings reviews

4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
Face to face meeting in a local branch. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Children's accounts and friendly atmosphere. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Rachel was so helpful and put my mind at easy. Thank you. Reviewed on: 31st October 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Professional and competent service from Rachel. Also thank you , Hazel, who made the appointment for me at short notice. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
First day-so early to judge but Rita was very helpful and pleasant and made the process easy. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Your staff are both friendly and efficient. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Personal touch makes all the difference. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Slightly confusing when setting up an online standing order. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
We are always welcomed put at ease. Everything is made easy. Reviewed on: 31st October 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Talking to a person. Not having to do online. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025
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Newbury Building Society

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