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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

Very easy to access the savings on required. Friendly helpful staff. Reviewed on: 31st October 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025

In branch service review

Customer care excellent always listening. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 10th November 2025

In branch service review

Lousia was very helpful and personable. Well done. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Louisa. Thank you for taking the time to leave a review. Response date: 10th November 2025

In branch service review

Assistance to an OAP and explaining it to me so I can understand. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025

In branch service review

Ease to use. Staff always friendly and good. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025

In branch service review

Excellent customer service, she focused on me and listened and kept things simple a great experience. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025

In branch service review

Olivera helpful me convey my account to get a better rate. So pleased with service. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us and Olivera. Response date: 10th November 2025

In branch service review

Great service, I was seen immediately as I arrived without an appointment. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 10th November 2025

In branch service review

Such wonderful customer service at a difficult time for me - thank you so much. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 10th November 2025

In branch service review

Experience is always personal love the staff in Thatcham very kind people. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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