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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,785 reviews, last reviewed 22nd Aug 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8785)

New account

5
I was able to open account online and all details were easy to follow. So I know my money is now safely held. Reviewed on: 31st October 2025
Mary c's avatar
Mary c
Reply from Newbury Building Society Good morning Mary - thank you for taking the time to leave us your feedback - we do appreciate it. We're glad to hear the account opening process was easy! Response date: 31st October 2025
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Newbury Building Society

In branch service review

5
Bridget - Always Bright and cheerful. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know Bridget made a positive impression – thank you for your review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Always helpful, professional with a smile. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
The staff always have a welcoming smile. I feel safe and comfortable and appreciate the use of saving book. Reviewed on: 31st October 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Excellent courteous and helpful. Reviewed on: 31st October 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Tea would be nice, tom is great. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Tom – thank you for taking the time to leave a review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Hard to change address details, want to do it online. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Lovely friendly staff and helped me transfer to my grandson. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Megan very thorough and easy to speak to friendly with good knowledge of products. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Megan. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Raffaele is very helpful and polite customer service is brilliant. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience with Raffaele. Response date: 10th November 2025
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Newbury Building Society

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