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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Slightly confusing when setting up an online standing order. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
We are always welcomed put at ease. Everything is made easy. Reviewed on: 31st October 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Talking to a person. Not having to do online. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Excellent service today from Chloe, thank you so skilled and proficient. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Extremely helpful excellent as is. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Friendly service from the lovely staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Excellent, Polite and very personal. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Rita was very calm and clear with her explanations which I really appreciated. Nothing could be improved as excellent service. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted you’re satisfied with our service and grateful for your support. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Easy to deal with and everything explained. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Great service felt very well treated by Ken. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with Ken. Response date: 10th November 2025
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Newbury Building Society

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