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Newbury Building Society: Savings reviews

4.88
Based on 8,729 reviews, last reviewed 18th May 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026
Lizzie's avatar
Lizzie

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8731)

Newbury Building Society Branch Review

5
It was a very person-centred experience. Would recommend. Reviewed on: 31st October 2023
Reply from Newbury Building Society Lovely, friendly staff at Andover branch, we are always made to feel welcome. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It's nice to be offered a seat and be served by friendly staff. Reviewed on: 31st October 2023

Newbury Building Society Branch Review

5
I like the chairs and the friendly staff. Reviewed on: 31st October 2023

Newbury Building Society Branch Review

5
It's helpful for the older people. Reviewed on: 31st October 2023

Newbury Building Society Branch Review

5
Very friendly staff, do not change!. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We won't! Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Over the years I have always found the staff at various branches friendly, efficient and helpful. Reviewed on: 31st October 2023
Reply from Newbury Building Society Lovely, friendly staff at Andover branch, we are always made to feel welcome. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Lovely staff who are friendly and happy. Reviewed on: 31st October 2023

Newbury Building Society Branch Review

5
The staff have in-depth knowledge of your products, very polite and helpful. Reviewed on: 31st October 2023

Newbury Building Society Branch Review

5
Difficult to access some information now switched to online. Can't do with more passwords and input details. Reviewed on: 31st October 2023

Newbury Building Society Branch Review

5
Lovely, friendly staff, very helpful. Reviewed on: 31st October 2023

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