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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,790 reviews, last reviewed 5th Sep 2026
17% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Cassie was excellent, I also have to say the whole experience with Didcot branch was excellent. It has a very welcoming feel with all of the staff, wh... Read more Reviewed on: 5th September 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8790)

Newbury Building Society Branch Review

5
Extremely courteous and professional staff who made time for me to be able to open an account there and then. Reviewed on: 31st October 2023
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Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You can book online accounts for joint accounts but this didn't work, so we had to come into branch. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we are looking to improve our online functionality and will be sure to forward your feedback to our customer service manager. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent knowledge from the staff. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
No complaints at all - excellent service as usual. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everything was explained wonderfully. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like Newbury Building Society very highly, but I cannot think how to improve, I am sorry for this. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Don't be sorry! Thank you so much for your kind words and for taking the time to leave feedback. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
All the staff are kind and very efficient. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Stacey was very professional, fantastic service. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Paula was brilliant! Really helpful and lovely. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with Paula, who be so pleased to hear them. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, helpful and efficient. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

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