Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8757 reviews)

View other Newbury Building Society products

4.89

Based on 8,757 reviews, last reviewed 13th Jul 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8757)

Impressive help and understanding.

Excellent service, Paula was amazing, helpful and patient. A rare quality these days. Thank you. Reviewed on: 4th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 4th October 2023

EXCELLENT CUSTOMER SERVICE

As soon as I arrived at the Abingdon Branch, I knew that I had made the right decision to transfer my savings to the Newbury Building Society as Will (on the desk) and Jessica were so friendly & helpful. I had phoned to book an appointment so Jessica already had some of my details and knew which products I was interested in. She explained the products to me and told me about other accounts that I might be of interest to me in the future, The whole process took about 35 minutes and I left feeling impressed by the level of service. Your approach was far better than that of a bank at which I opened an account earlier this year; during the account-opening procedure, I had to watch 3 short films explaining their accounts and most of the information given was of no interest to me. Reviewed on: 30th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Jessica and Will, who will be so pleased to hear them. Response date: 2nd October 2023

Newbury Building Society Branch Review

Been with the company for many years. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 13th October 2023

Newbury Building Society Branch Review

Helpful and professionally friendly. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 13th October 2023

Newbury Building Society Branch Review

Very efficient and pleasant desk service. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 13th October 2023

Newbury Building Society Branch Review

Great friendly service and very helpful. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback - thank you. Response date: 13th October 2023

Newbury Building Society Branch Review

Meredith was very helpful and clear and patient. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th October 2023

Newbury Building Society Branch Review

Very easy and straightforward to open an account. Polite and helpful staff. Thank you. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 13th October 2023

Newbury Building Society Branch Review

Full online transaction process would be appreciated. Reviewed on: 29th September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We are working to improve our online services and will share your comments with the customer service team. Response date: 18th November 2023

Newbury Building Society Branch Review

Friendly, answered all my questions. Good interest rates. Reviewed on: 29th September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Commsave Credit Union 4.21 from 4 reviews
Savings
from United Trust Bank 4.85 from 1587 reviews
Fixed term savings account
from Zopa 4.87 from 1795 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.86 from 1399 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

28% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8757)

Impressive help and understanding.

EXCELLENT CUSTOMER SERVICE

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024