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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8757 reviews)

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4.89

Based on 8,757 reviews, last reviewed 13th Jul 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8757)

Helpful and friendly.

I find all the staff at your Abingdon branch are all very friendly and helpful. Nothing is to much trouble and very efficient. I would recommend this branch to everyone. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with our Abingdon branch colleagues, who will be so pleased to hear them. Response date: 18th October 2023

Senior savings

We were dealt with very efficiently and everything was explained in great detail to us. We would definitely recommend this building society to all. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th October 2023

Senior savings

Excellent experience in branch. We were dealt with very efficiently. We would recommend the building society to friends and family. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th October 2023

Very Good communications

At Newbury Building Society you can speak with people, not bots. Reviewed on: 13th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th October 2023

Great customer service

Karen was very knowledgeable and she explained every part of the process very well. The whole process was very easy Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Karen, who will be so pleased to read them. Response date: 9th October 2023

Friendly, efficient staff. Answered our questions.

Usual good service, When there was a concern regarding an (unfounded) security issue this was dealt with promptly. Thank you Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 9th October 2023

First time customer

The Basingstoke branch was very welcoming and the staff were very friendly. No pressure in choosing the account I wanted. Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with our colleagues in the Basingstoke branch, who will be so pleased to read them. Response date: 9th October 2023

Very helpful

Am looking to move an account from Santander to Newbury as fed up with half an hour waits on the phone with Santander and want to walk into a local branch. The Newbury were very friendly and helpful in facilitating this, so would certainly recommend Reviewed on: 6th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th October 2023

I interest review on accounts we have at banks

Verry satisfied with service Withjulie Reviewed on: 6th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2023

A pleasant experience

Friendly, polite and efficient. Overall a good experience that gives confidence. Reviewed on: 6th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th October 2023

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Newbury Building Society: Savings reviews

28% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8757)

Helpful and friendly.

Senior savings

Senior savings

Very Good communications

Great customer service

Friendly, efficient staff. Answered our questions.

First time customer

Very helpful

I interest review on accounts we have at banks

A pleasant experience

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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