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Newbury Building Society: Savings reviews

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4.88
Based on 8,729 reviews, last reviewed 18th May 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026
Lizzie's avatar
Lizzie

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8731)

Newbury Building Society Branch Review

5
Meredith was very helpful and clear and patient. Reviewed on: 29th September 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th October 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Very easy and straightforward to open an account. Polite and helpful staff. Thank you. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 13th October 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Full online transaction process would be appreciated. Reviewed on: 29th September 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We are working to improve our online services and will share your comments with the customer service team. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, answered all my questions. Good interest rates. Reviewed on: 29th September 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
We've been banking with Newbury Building Society for years. Reviewed on: 29th September 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Thank you for your continued custom. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, friendly and explained all the information so we easily understood. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Clean, seamless transaction for a large cheque withdrawal on tills. Beats a 60 minute wait in Lloyds Bank. Reviewed on: 29th September 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Love the face-to-face service and open plan branch, feels more secure having passbooks. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
We have been customers at Newbury Building Society for over 40 years, I trust them with out money. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Thank you for your loyalty. Response date: 18th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Well spoken and knowledgeable staff. We felt welcome and not pressured into anything. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 16th November 2023
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Newbury Building Society

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