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Newbury Building Society: Savings reviews

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4.88
Based on 8,688 reviews, last reviewed 11th Apr 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Excellent service in Didcot The staff in the Didcot branch were extremely helpful when opening a children’s account. Communication was clear, everyone we dealt with was very plea... Read more Reviewed on: 11th April 2026
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Customer

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026
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This is a right faf
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Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8688)

Newbury Building Society Branch Review

4
Calling the "over 55's' savings a 'senior saver' is rather patronising and borders on ageism. Reviewed on: 31st May 2023
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Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. We will share this with the Sales Manager to review, thank you for raising this. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everytime I have been in your staff have been very helpful and very pleasant. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
First time visiiting Hungerford branch, and what a lovely first visit it was! Daisy and Alice both very informative and friendly. Amazing service from both. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We will share your comments with Daisy and Alice, who will be so pleased to read them. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
So easy and convenient for me. Always good service, do not have a bad word to say about NBS. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Came into branch and Daisy had made me aware that I could have a better rate in a senior saver account. Very pleased. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We will let Daisy know - she will be pleased. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Your phone system is faulty, I couldn't get through to staff member and I couldn't understand your recorded message. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We will check our messages from branches and head office - thank you for letting us know. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent, friendly, helpful staff, they made sure I got the accounts thst suited me. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Well explained. Very pleasant member of staff. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly helpful staff, an open branch in didcot. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Use more if interest rates were higher. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

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