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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,753 reviews, last reviewed 3rd Jul 2026
38% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026
Harvey D's avatar
Harvey D

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8753)

Newbury Building Society Branch Review

5
I would like you to do a current account as well. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Unfortunately we are not a payment service provider so we are unable to offer a current account. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
On initial meeting and foillow up I was helped by Louisa who was excellent and very knowledgeable. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will share your comments with Louisa, who will be so pleased to hear them. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Great empathy and service from the staff, would ike to see a higher rate regular saver. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The branch is beautiful I never want to leave. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Sadly we can't accept lodgers in the branch, but agree its a lovely place to be! Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Paula & Helen were very helpful. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will share your comments with Paula and Helen, who will be so pleased. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful clear discussion ect, entrance could be better to stop people having to wait outside. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we are looking at how we can help the natural queuing system Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
We have been members for over 60 yrs, opening 2 bonds seems a lot of work for Stacey who was superb, why 2 books? A certificate of investment showing the details.. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. The Bonds (if it is the EMA Bond) can only be opened in one name, which means there are two accounts for two people. We will share your comments with Stacey, who will be so pleased. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Opening an account at the desk not by telephone. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Opening a new account to be made easier. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We are always looking to make this as straightforward as we can within the regulations we must follow, do let us know if there is any way in which we can assist further. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very easy to make an appointment online very friendly service. Reviewed on: 31st May 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

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