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Newbury Building Society: Savings reviews

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8794)

Newbury Building Society Branch Review

5

Excellent experience, Tracey did all she could to make sure I was able to open accounts senior saver and welcome which were very shortly to be withdrawn. She even kindly phoned me and made it very easy on my visit today. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Tracey, she will be pleased to read them. Response date: 16th June 2023

Newbury Building Society Branch Review

4

Polite, professional and patient. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

To be fair I've not tried the online banking app or tried to pay coins in, but staff are very helpful and friendly. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Very flexible, when change needed to paperwork it was done the following day. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Very efficient, with lots of paperwork, very friendly. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Friendly, helpful staff. Keep on as you are. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

4

Easy to book an appointment online. Tracie had a good knowledge of products. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

The introduction was good, I like having a savings book. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Very informative, friendly and caring. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Saw the same member of staff who had researched my needs. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

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