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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,795 reviews, last reviewed 14th Sep 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I came in to open an ISA with transferred funds from... I came in to open an ISA with transferred funds from my savings account. My first ISA. Vasilka was brilliant. If I was still working I'd have tried to... Read more Reviewed on: 14th September 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

Newbury Building Society Branch Review

5
Would like it to be more private by window. Reviewed on: 31st January 2023
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent, keep doing what you do best. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Like the ease of talking to an advisor in store, I called 10 days ago and had to hold for several minuites before speaking to someone. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are always welcoming and helpful, great service for elderly and people living with mental health issues. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Grateful to lady on desk who helped me with transfer into my account, so I didn't have to revisit my bank. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The new, revamped space is nice and bright and welcoming but there is no obvious place to wait, there is a table and chairs but then you lose your place in the queue, 3 people queuing when I was waiting. Electric doors keep opening and closing, a sitting down ticket system would be useful. Reviewed on: 31st January 2023
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, professional efficient. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Like the person to person service. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The lady who helped us was great. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Your staff are always king and helpful they are your biggest asset, treasure them. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us this lovely feedback, thank you! Response date: 8th February 2023
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Newbury Building Society

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