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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,703 reviews, last reviewed 25th Apr 2026

88% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening an Account We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent man... Read more Reviewed on: 25th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Reassuringly consistent good service

While banks are becoming less and less present in towns or in person, the Newbury is investing in its branch and doesn’t reduce the number of staff in branch to help you if you need it. Always helpful, always reliable with savings. I’d recommend them to anyone. Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Stuart, we do appreciate it! Response date: 31st January 2023

Excellent service in-branch at Thatcham

Wanted to make a couple of changes - all done without any fuss Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 31st January 2023

Opening a new existing member account

Met with Sam at the Abingdon branch, she had previously opening my accounts originally, for a savings review. Sam is brilliant. She talks you through all your options and explains everything fully and clearly. Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Sam, who will be so pleased to hear them. Thank you Response date: 30th January 2023

Branch staff are so welcoming

All branch staff are so welcoming and they explain everything in simple terms. Choosing savings accounts and filling forms can be complicating but staff make it easy. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th January 2023

Straight forward and good interest

I used the internet to sign up. This was easy to follow. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th January 2023

Great

Walked in to open a new savings account. Although staff were busy, we were advised of best accounts for us to look at and an appointment was made to open an account within the hour. Both Lisa and Sarah were great. Would recommend this branch and the saving accounts. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Lisa and Sarah who will be pleased to hear them. Response date: 30th January 2023

Excellent in every way

The person helping me provided helpful information before my appointment and then opening three new accounts - my first at Newbury Building Society was done without fuss and all done in 45 mins. My books arrived the following day. I shall now be opening accounts for my grandchildren. Just brilliant. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. Response date: 30th January 2023

Pleasant and efficient

All necessary details explained well. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback, we appreciate it. Response date: 30th January 2023

A really thorough look at all our options and explained very easily

Paula was very professional and explained very clearly our best options for investing our money. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. We will share your comments with Paula, who will be so pleased to hear them. Response date: 30th January 2023

Warm & friendly welcome

I required a "short time" savings account to collect donations from nursing colleagues spread around the country to enable us to make a donation to Marie Curie on our behalf in memory of one of our group who has sadly & suddenly died & lives in Wales. My bank was unhelpful but the staff & Newbury Building Society were extremely helpful, kind & caring & explained everything in full . Making a sad occasion a pleasant experience. Thank you. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and we are pleased we were able to help you at such a sad time. Response date: 30th January 2023

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