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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Newbury Building Society Branch Review

5
Friendly, helpful and face-to-face. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Tracie was great but everyone is so helpful and kind. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Branch staff are always very helpful, knowledgeable and pleasant. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Too many accounts on offer with tiny diffrences to interest rates. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Branch fantastic, found website log-in difficult though. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are continually looking to improve our online service and will review instructions to ensure this is clearer. Thank you Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It's easy to pop into the Alton branch, Julie is always so helpful and friendly, she's always happy to go the extra mile for you too. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Julie, who will be so pleased to hear them. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff very helpful, Julie especially seems experienced and patient. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Julie, who will be so pleased to hear them. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It is always easy to speak to someone. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Always very helpful staff, well done. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Welcomingm helpful and accommodating. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

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