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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

A Breath of Fresh Air

5
Opening a new savings account with the Newbury Building Society has been a very pleasant relief from the impersonal "big bank" style of service of the major financial institutions. The whole experience was one of caring and relaxed competence, with a "family feel" style of service. I was made to feel very welcome and I am very pleased to have joined. Reviewed on: 9th December 2022
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to leave feedback - we appreciate it. Welcome to the Newbury! Response date: 12th December 2022
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Newbury Building Society

Customer service par excellence

5
A smooth efficient opening of a new individual account for an existing joint account holder Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 9th December 2022
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Newbury Building Society

I'm happy

5
Happy with opening account with Newbury BS. Good interest rate offered. Pity they are sending account verification details by post, why not email? With the current postal disputes I have no idea when I will receive these details. Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams. Thank you again. Response date: 9th December 2022
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Newbury Building Society

Easy to open an account

5
The website was easy to use and follow and it did not take to long to apply and acceptance received soon afterwards Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th December 2022
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Newbury Building Society

New Savings Account

5
I have just opened a new savings account with Newbury and was very satisfied with the ease of the application process and with the service I received. Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 9th December 2022
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Newbury Building Society

New account

5
Polite and helpful did what I wanted Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2022
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Newbury Building Society

Insightful, helpful, knowledgabel ehlp much appreciated

5
The lasy at Wokingham branch was extremely helpful in offering good advisde and help on my recent visit. I cam in to add funds to my EMA account but asked about my other accounts and was quickly givenm facts to base a decision on where best to invest. Great service. Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Wokingham branch, who will be so pleased to hear them. Response date: 9th December 2022
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Newbury Building Society

Supportive and helpful

5
Everyone was very accommodating and supportive. Lovely team Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th December 2022
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Newbury Building Society

Helpful and informative

5
the whole process worked well and smoothly Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2022
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Newbury Building Society

Excellent service opening business account

5
Thank you for the excellent service opening my business account. Pleasant, friendly and efficient. Also flexible about arranging a phone appointment instead of an in-person one. Reviewed on: 9th December 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 9th December 2022
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Newbury Building Society

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