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Newbury Building Society: Savings reviews

4.88
Based on 8,707 reviews, last reviewed 27th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Basingstoke Branch -Newbury Building Society Opened two new bond ISAs for my wife and I. Received excellent service from Tasha Fisher-Collins at the Basingstoke Branch. She was most helpful. Reviewed on: 27th April 2026
Andrew Slade's avatar
Andrew Slade

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8707)

Newbury Building Society Branch Review

5
Always very very helpful, gives me confidence. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly and helpful branch, always good advice, thank you. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Extremely helpful and offered valuable advice. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Support provided following bereavement - empathetic, helpful and efficient. An excellent service. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful and local maybe a cash card. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Need more intuative app to access account info. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Friendly staff very helpful but an extra counter would be good when busy. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Relaxed friendly atmosphere exceptional experience. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All staff happy to answer any queries. They are always kind, polite and interested. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service, however would have been even better if I could of opened an account on initial visit, second visist needed. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

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