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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.9 (8747 reviews)

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4.90

Based on 8,747 reviews, last reviewed 19th Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Newbury Building Society Branch Review

Knowledgeable, personal and friendly service Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022

Informative and friendly advice

We were seen on time and greeted by Rachel. She was very friendly and informative. She explained everything very clearly and answered any questions confidently. Reviewed on: 31st October 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 2nd November 2022

Brilliant service in WIN by Isabel

I booked an appointment to help open a higher savings account and upon arriving realised I had no cash on me and only a new card that wasn't activated yet. Thinking quickly and logically Isabel .T was able to transfer some of the money in my other savings account with Newbury to start my new account that day and saved me having to reschedule for another appointment! Quick and easy, whenever I go into the Winchester branch, they are always bright, cheerful and accommodating. When so many banks and building societies are trying to push everything to be done online, its nice to see that there are still some in the high streets that make and effort. Reviewed on: 31st October 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback - we do appreciate it. We will be sure to share your comments with Isabel and the Winchester team who will be so pleased to hear this. Response date: 2nd November 2022

Excellent advice opening a new savings account

A face to face meeting to discuss options, easily booked and very helpful advice given under no pressure. Time to reflect and second face to face meeting to open the account. Highly reccommend Didcot branch staff to anyone. Reviewed on: 28th October 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we will be sure to share them with our colleagues in the Didcot branch who will be so pleased to hear them. Response date: 31st October 2022

Friendly service at a local Building Society

Recently opened a new savings account “Existing Member”. Friendly and efficient service. Great savings rate. Reviewed on: 28th October 2022

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreciate it. Response date: 31st October 2022

Good Local Society

No problem in opening the account and to have a local branch to go to Reviewed on: 28th October 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 28th October 2022

Great help

Lovely team in the Alton branch, so friendly and ready to help. Reviewed on: 27th October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Alton branch, who will be so pleased to hear them. Response date: 28th October 2022

Opening savings accounts

Samantha was in the office alone due to staff shortages, given this very difficult situation, she managed with a professional attitude and was very discreet when other customers entered. I would like to recommend a monetary bonus or pay rise for managing the role of 3 staff and executing it well. Reviewed on: 25th October 2022

Reply from Newbury Building Society Hello there - thank you very much for taking the time to leave us a review, it is much appreciated. We're delighted to hear your positive feedback about Samantha and we will be sure to share your comments with her and the branch manager. Response date: 26th October 2022

Very easy to navigate online

The website was very easy to navigate when opening a new account. It's also nice to know there is a human being on the end of a phone if required and not having to hold for an extremely long time as is the case for some larger providers. Reviewed on: 24th October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th October 2022

Very good service.

I found Keryn to be very friendly and helpful. Reviewed on: 21st October 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 21st October 2022

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