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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.9 (8747 reviews)

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4.90

Based on 8,747 reviews, last reviewed 19th Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

We were very happy with the customer service we received

Just very happy young lady was happy smiley and friendly could not ask for better service Reviewed on: 21st October 2022

Reply from Newbury Building Society Thank you for your kind words, which have made us smile :-) And thank you for taking time to leave feedback we do appreciate it. Response date: 21st October 2022

Easy to open a new account

Opening the account online was very easy and straightforward. Reviewed on: 21st October 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 21st October 2022

Quick and efficient

Satisfactory, we were treated like human beings and made comfortable Reviewed on: 21st October 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 21st October 2022

Very good

Quick and easy to open an account Reviewed on: 21st October 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 21st October 2022

Fantastic

Recently opened a savings account in Winchester, but have used previously. At all times have been dealt with quickly and with fantastic service and guidance. Could not recommend more Reviewed on: 19th October 2022

Reply from Newbury Building Society Hi Tom - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Winchester branch, who will be so pleased to hear them. Response date: 19th October 2022

Savings

amazing service as always in Hungerford branch Reviewed on: 11th October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the Hungerford branch, who will all be so pleased to hear them. Response date: 13th October 2022

Superb service

I already have a couple of savings accounts with the Newbury Building Society and so have had experienced their great customer service. I wanted to open another account that was not instant access. I went to Alton branch on Saturday morning and Cassie went through all the options without being pushy. Very happy to open a Charity account. Reviewed on: 10th October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 11th October 2022

Efficient and courteous

The staff were extremely efficient and courteous and observant of my time constraints. Reviewed on: 8th October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th October 2022

Excellent

Very good company to deal with and contact Reviewed on: 8th October 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 10th October 2022

Abysmal Customer Service

I've had to spend far too many hours trying to open a savings account. Reviewed on: 7th October 2022

Reply from Newbury Building Society Thank you for getting in touch, we are sorry to hear your disappointment. We would be happy to look into this for you should you wish, can you please email us at [email protected] to discuss this. Thank you. Response date: 13th October 2022

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