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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

A positive experience with Newbury Building Society

Polly was very helpful and called me back exactly when she said she would. A lot of organisations "talk the talk" but Polly and the Newbury BS back that up by "walking the walk" too. I am very grateful. Reviewed on: 11th September 2025

Reply from Newbury Building Society Hi Glenn, thank you so much for your kind words! We will be sure to share them with Polly, who will be delighted to hear them. Response date: 12th September 2025

Easy and Quick

Really easy conversation, understood my options clearly, quick servive Reviewed on: 5th September 2025

Reply from Newbury Building Society Hi Daniel, thank you so much for leaving a review, we really appreciate it! Response date: 10th September 2025

In branch service review

Everything was good. Staff helpful - nothing could have been better. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025

In branch service review

You're on the high street offering face-to-face service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025

In branch service review

Lovely staff in Thatcham branch - always welcomed with a smile from all. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your comments - our Thatcham colleagues will be so pleased to read them! Response date: 1st September 2025

In branch service review

Bryony was very helpful in my savings appointment. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to provide feedback - we know Bryony will be so pleased to read your comments. Response date: 1st September 2025

In branch service review

Like the local branch. Internet not user friendly. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your comments - we appreciate you taking time to leave them. Response date: 1st September 2025

In branch service review

Always efficient and friendly staff. Lovely clean officies. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for providing feedback - we appreciate it. Response date: 1st September 2025

In branch service review

Face-to-face is brilliant to have! Always efficient and friendly staff. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - we appreciate your kind words. Response date: 1st September 2025

In branch service review

Very impressed that staff contacted me to check that I had invested all that I intended to before the window closed. So kind. I wish the interest rate was confirmed in the letter though. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback - we will look into this. Response date: 1st September 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

A positive experience with Newbury Building Society

Easy and Quick

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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