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Newbury Building Society: Savings reviews

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4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8675)

In branch service review

5
Always polite and a friendly service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always welcomed in branch with a smile and they are very helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society We’re so glad you had a positive experience with us. Your feedback encourages our team to keep delivering great service every day! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Always a pleasure and great customer service. Reviewed on: 29th August 2025
Reply from Newbury Building Society We're thrilled you found our service helpful and friendly. Thanks for sharing your experience! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Everything was thoroughly explained and I was made to feel at ease. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind feedback — we're so pleased to hear you felt at ease and everything was clearly explained. That's exactly the experience we aim to provide! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Staff are always helpful and friendly. It's a pleasure to be a customer of Newbury BS. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very good and helpful. Couldn't be better. First class. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you so much! We're delighted to hear you found our service first class. It's great to know we could be so helpful! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Local branch with excellent in-branch service. Reviewed on: 29th August 2025
Reply from Newbury Building Society We really appreciate your kind words. Thank you for submitting your feedback! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Informative, friendly, factual service. Super helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you! We appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
It is a treat to be able to call and speak to someone in the branch. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you, we’re so glad you appreciate being able to speak directly with our branch teams. We believe personal service makes all the difference! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
I like things being straightforward and uncomplicated. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you! We appreciate it Response date: 1st September 2025
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Newbury Building Society

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