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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8675)

In branch service review

5
Very welcoming and friendly, as always. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much for your review. We’re delighted you were happy with our service. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
very very helpful and easy to understand. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate your feedback. It means a lot to our team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always a pleasant service, good people and a clear and fresh atmosphere. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We’re committed to providing excellent service every time. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Concerned about security of posting passbook and letter for withdrawal requests together because of signature. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for sharing your concern. We understand the importance of keeping your information secure and are continually reviewing our processes to ensure your peace of mind. If you’d like to discuss alternative options, our team is here to help. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Detailed information sheets are good. Passbooks seem old-fashioned. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We're glad to hear you found the information sheets helpful. We understand that passbooks may feel a bit old-fashioned to some, but many of our members still value them for their simplicity and reliability. We appreciate you sharing your thoughts. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Possibly they could do more online. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're always looking to improve, and your suggestion about expanding our online services is appreciated. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Prompt attention from Hazel and Deborah in processing my application. Best of all in the passbooks which makes you feel like you actual have savings. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're so glad you had a great experience with us and especially with Hazel and Deborah! We'll be sure to pass along your compliments. Thanks for taking the time to share your feedback! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
All personnel are helpful and pleasant. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind feedback. We're so pleased to hear you found our team helpful and pleasant — it’s exactly the experience we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Pleasant staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff were pleasant and very helpful. That’s exactly the service we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Local branch, friendly, knowledgeable and helpful staff. I like that I can come into a branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're delighted to hear you value the friendly, knowledgeable support at your local branch and that being able to visit in person makes a difference. Response date: 8th August 2025
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Newbury Building Society

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