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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,709 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful advice to maximise savings. Went into Didcot branch to transfer money from my savings into my ISA, to use my allowance for this year. Helen advised me that I could do a whole acc... Read more Reviewed on: 28th April 2026
NedW's avatar
NedW

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
Excellent customer service today with Ken. Brilliant blend of being able to do things online and face-to-face. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words - we will share them with Ken who will be so pleased to read them Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Efficient service and I like the fact that you have branches and a passbook. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Setting up accounts is very straightforward. All the staff I have spoken to so far have been very helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always service with a smile. Kind, friendly and patient. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - that's lovely to hear Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Opened a fixed rate bond. Arrived without an appointment and was seen within 10 minutes. Excellent service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you, we appreciate your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always polite and a friendly service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always welcomed in branch with a smile and they are very helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society We’re so glad you had a positive experience with us. Your feedback encourages our team to keep delivering great service every day! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Always a pleasure and great customer service. Reviewed on: 29th August 2025
Reply from Newbury Building Society We're thrilled you found our service helpful and friendly. Thanks for sharing your experience! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Everything was thoroughly explained and I was made to feel at ease. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind feedback — we're so pleased to hear you felt at ease and everything was clearly explained. That's exactly the experience we aim to provide! Response date: 3rd September 2025
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Newbury Building Society

In branch service review

5
Staff are always helpful and friendly. It's a pleasure to be a customer of Newbury BS. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words - we appreciate it Response date: 1st September 2025
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Newbury Building Society

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