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Newbury Building Society: Savings reviews

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4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8675)

In branch service review

5
Great to speak face-to-face with someone. Very helpful staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s great to hear you enjoyed speaking with someone face-to-face. We’re glad our team were able to help — we know how valuable that personal touch can be. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always very friendly and helpful - all the staff at Wokingham. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. It’s great to hear that all the staff at our Wokingham branch have been consistently friendly and helpful. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
The staff are always so helpful, professional and patient. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. It’s lovely to hear that our team’s helpfulness, professionalism and patience have made a positive impression. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, and the staff are very helpful and professional. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much for your feedback. We're really pleased to hear you had an excellent experience and that our staff came across as both helpful and professional. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Old-fashioned but all the better for it. Face-to-face contact, lovely staff and online access. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your thoughtful feedback. We're glad you value our traditional approach. We believe face-to-face contact and friendly, knowledgeable staff make all the difference. It's great to hear that online access adds to the experience too. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always offer good advice about savings accounts. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We're really pleased to hear our advice on savings accounts has been helpful — it's great to know we're supporting you in making informed choices. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Still easy to access balance with passbook. Never have to wait long to be seen. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're glad to hear that accessing your balance with a passbook remains easy and that you’re seen promptly when visiting. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Better online banking services needed. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We appreciate your thoughts on improving our online banking services and are always working to enhance the experience for our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Ritu very helpful when I initially popped in to find out about savings accounts and now setting one up. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're so pleased to hear that Ritu was helpful when you first visited to learn about savings accounts, and that you're now setting one up. Thank you for your feedback. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly service. IT could be updated for more digital forms and processes though. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're glad you’ve found our service friendly and appreciate your thoughts on improving our digital processes. Thank you for your feedback. Response date: 8th August 2025
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Newbury Building Society

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