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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
Very experienced staff that helped me with newly changing interest rates. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback, we appreciate it. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Excellent friendly and helpful service from staff. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very friendly staff, always helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Easy account dealings in branch and online. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Lovely service. Very clear and helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we appreciate your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always attentive, friendly, polite and very helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Everyone in the branch is so friendly and knowledgeable. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for taking time to provide feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very helpful and the customer service was excellent. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Professional and friendly staff. Fair interest rates -they do not penalise customers who do not do online banking, accounts that reward existing customers - attract new ones. A passbook!. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for being a valued member of Newbury Building Society. We’re grateful for your trust and look forward to continuing to support you. Response date: 3rd September 2025
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Newbury Building Society

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