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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,785 reviews, last reviewed 22nd Aug 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

5
Great service from Vess - polite and friendly. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for providing feedback - we will share your comments with Vess, who will be so pleased to read them. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very helpful staff. Good that there is still a counter. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we appreciate your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Amy was terrific, helpful and knowledgeable. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your comments - we will share them with Amy, who will be pleased to read them. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Staff very polite and helpful. All good. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Fantastic service, easy and straightforward. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words, we appreciate it! Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very easy problem. Great personal interaction. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Fast, easy and simple. Well organised service which allowed for a stress free trip. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we appreciate your feedback. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very quiet - perhaps some soft background music would make the branch more inviting. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - that's something we will consider. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Explained everything, friendly, and smiley. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Excellent service, thank you. Love having a local branch. Reviewed on: 29th August 2025
Reply from Newbury Building Society We love it too! Thank you for your feedback. Response date: 1st September 2025
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Newbury Building Society

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