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Newbury Building Society: Savings reviews

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4.88
Based on 8,714 reviews, last reviewed 30th Apr 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Love being able to deal with a real person, in this... Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8715)

Newbury Building Society Branch Review

4
Staff always very friendly. Interest rates quite low at the moment. Reviewed on: 31st August 2022
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

3
Sometimes not greeted with a smile or felt welcome (apart from today). No interest in transactions being made etc. I normally use Abingdon branch, it's much better customer service. Reviewed on: 31st August 2022
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. We are really sorry to hear your disappointment, if you wish to discuss this further please email [email protected]. Thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Dealing with two parents with dementia - you have been so helpful and amazing, far better than other organisations. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff at Newbury are always friendly and helpful but not pushy, thank you. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The young lady who served me was friendly, helpful and as always efficient as are all the staff I have came across. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to share your comments, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The lady was very nice and explained things very well. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Unfortunatly we have had to shut our accounts as we have moved but would most definitely have stayed. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All very good staff as usual excellent. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your comments, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Had an account for many years and have always been satisfied with the service. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Some processes can be long, i.e. nominated set up. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, it is really important to us. Thank you. Response date: 14th October 2022
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Newbury Building Society

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