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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,747 reviews, last reviewed 19th Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026
Judith Q's avatar
Judith Q

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Newbury Building Society Branch Review

5
I like the small personal side of the business. Great customer service. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your comments, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very comfortable office, staff extremely helpful and pleasant. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Staff always very friendly. Interest rates quite low at the moment. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

3
Sometimes not greeted with a smile or felt welcome (apart from today). No interest in transactions being made etc. I normally use Abingdon branch, it's much better customer service. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. We are really sorry to hear your disappointment, if you wish to discuss this further please email [email protected]. Thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Dealing with two parents with dementia - you have been so helpful and amazing, far better than other organisations. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff at Newbury are always friendly and helpful but not pushy, thank you. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The young lady who served me was friendly, helpful and as always efficient as are all the staff I have came across. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to share your comments, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The lady was very nice and explained things very well. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Unfortunatly we have had to shut our accounts as we have moved but would most definitely have stayed. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All very good staff as usual excellent. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your comments, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

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