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Newbury Building Society: Savings reviews

4.90
Based on 8,747 reviews, last reviewed 19th Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026
Judith Q's avatar
Judith Q

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Newbury Building Society Branch Review

5
Had an account for many years and have always been satisfied with the service. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Some processes can be long, i.e. nominated set up. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, it is really important to us. Thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Nice friendly staff, very helpful, a nice building, feels relaxed when we visit. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All the staff very friendly and willing to chat which is lovely. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your comments, thank you. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Happy, friendly advisor with excellent knowledge who was able to discuss with me easily to understand. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Great staff both at Thatcham and Newbury. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. We will be sure to share your comments with the Thatcham and Newbury branches, who will be so pleased to hear them. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful and always happy staff. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to share your comments, we really do appreciate it. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful on telephone also when meeting same person face to face. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 13th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Maricel was very helpful when I went through the process of closing my late mothers account. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Maricel, who will be so pleased to hear them. Response date: 14th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Great service, easily understandable applications and instructions/guidence. Great service. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 13th October 2022
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Newbury Building Society

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